Why companies need a strategic creative partner

Last week, I sat in a meeting with a €50 million company that was struggling with a problem they couldn’t quite name. Their marketing looked professional, but it wasn’t converting. Their recruitment videos attracted the wrong candidates. Their sales presentations blended into the background. Leadership knew something was off, but every department was technically “doing their job.” What was missing wasn’t better execution. It was strategic creative direction that connects business objectives to creative work across the company.

What companies think they need

When results disappoint, most companies reach for the same solutions.

They hire another marketer.
They brief an agency.
They redesign decks, videos, or campaigns.

Each solution treats a symptom, not the cause.

The real issue is that creative work is happening everywhere, but no one is connecting it to a single strategic direction. Marketing, sales, HR, and leadership are all creating content, but they’re doing it in parallel instead of together.

Where I actually fit

I don’t operate as a traditional agency, and I’m not a full-time internal hire.

As a strategic creative partner, my role is to sit in the gap most companies don’t consciously fill: between business strategy and creative execution.

That means:

  • understanding commercial objectives,
  • translating them into clear creative direction,
  • and making sure marketing, sales, and HR reinforce each other instead of competing for attention.

I don’t just deliver assets.
I make sure the right assets exist in the first place.

What this looks like in practice

A few months ago, a manufacturing company had separate budgets for marketing campaigns, recruitment content, and sales materials. Each department worked with different suppliers. Everything looked fine on its own. Nothing worked together.

Instead of launching three separate initiatives, we built one strategic creative approach that served all three business goals.

The result:

  • fewer assets,
  • clearer messaging,
  • and significantly better performance across departments.

Same company.
Same teams.
More focus.
Less waste.

That’s the leverage of strategic creative partnership.

Why this role doesn’t exist internally

Companies are structured by function. Marketing owns marketing. Sales owns sales. HR owns recruitment.

Strategic creative direction cuts across all of them, which makes it hard to place on an org chart. When it’s missing, companies compensate by adding more people, more agencies, or more tools.

That increases complexity instead of reducing it.

A strategic creative partner works horizontally, not vertically. The value isn’t in headcount. It’s in alignment.

Why a partner model works better than hiring or agencies

Hiring senior creative talent full-time is expensive and slow. Agencies often don’t live inside the business deeply enough to connect strategy across departments.

A strategic creative partner offers:

  • senior-level thinking without full-time overhead,
  • immediate impact without onboarding friction,
  • and flexibility to scale involvement up or down.

One or two days per week is often enough to provide clarity, direction, and momentum for entire teams.

The difference companies notice

When the partnership works, the changes are tangible.

Marketing teams stop drowning in requests and start working from clear priorities.
Sales materials feel differentiated instead of generic.
Recruitment content attracts fewer but better candidates.
Leadership messaging becomes consistent and credible.

Most importantly, creative work starts driving measurable business outcomes instead of just looking professional.

Why this role stays undervalued

Strategic creative partnership is hard to appreciate until you experience it.

You only see the value once departments stop duplicating work, messaging aligns, and decisions become easier instead of harder. Until then, it’s tempting to believe the answer is simply “more execution.”

But execution without direction is just activity.

The real business case

A strategic creative partner costs less than hiring senior talent and delivers more integration than traditional agencies. The return doesn’t come from volume, but from focus.

When creative work is aligned with business objectives from the start, companies move faster, waste less, and build competitive advantages that are hard to copy.

The bottom line

Most companies don’t need more content, more people, or more campaigns.

They need someone who connects strategy to creativity across the business.

That’s why strategic creative partnership is one of the most undervalued roles in companies today. And why the organizations that recognize it tend to pull ahead quietly, but decisively.

Stay great,
Joost

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